FAQs

Frequently Ask Questions

Q: How long does shipping take?
Orders are typically processed within [2] business days and delivered within [2–3] business days depending on your location.

Q: Are your products cruelty-free?
Yes — we only carry products that align with our cruelty-free standards.

Q: What if a product doesn't work for my skin?
We offer a 30-day return policy on unopened items. Please check our Refund Policy for full details, or reach out to our support team and we'll help sort it out.

Q: How do I track my order?
Once your order ships, you'll receive a tracking link by email so you can follow it every step of the way.

Q: How can I contact customer support?
You can reach us anytime through our Contact page — we aim to respond within 24 hours.